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Best prices when booking at the hotel
Best prices when booking at the hotel

COVID-19 Cancellation conditions and measures

Dear guests! We started the summer season will do everything to ensure that your stay with us in our ★★★★ Hotel Schröckerhof will be remembered in the best possible way.

Feel comfortable and safe: This is the top priority for us and our guests. In general, we kindly ask you to arrive only in good health and with your own responsibility to contribute a large part to your and our safety!

Worry free booking - our cancellation conditions:

To give you more security in your vacation planning due to the corona situation, we have relaxed our cancellation conditions for summer season 2021:

  • Up to 14 days before arrival a rebooking / cancellation free of charge is possible
  • for cancellation 13 - 7 days before arrival we charge 70% and
  • in case of cancellation from 6 days before arrival and in case of no-show 90% of the total price will be charged.

If your stay has to be cancelled in connection with COVID-19 (e.g. due to official closures, travel warnings, travel restrictions, travel from a risk area, border closures, exit bans, positive corona test, ...), of course no cancellation fees will be charged.
Your deposit will be refunded or sent to you as a voucher for another stay.

Travel Cancellation Insurance:

Especially in times like these, we also recommend to take out a travel cancellation insurance. The „Europäische Reiseversicherung“ offers a cancellation cover despite pandemic status also in case of COVID-19 illness. More information

General terms and conditions:

In all other respects, the Austrian hotel contract conditions are deemed to have been agreed. Read more.

Travel regulations:

  • For check-in you will need one of the following proofs: Tested, Convalescent or Vaccinated (3G rule).
  • A mask is no longer required in hotels, restaurants and recreational areas (only an oronasal protection mask in enclosed areas of commerce, public transport and museums).
  • For entry into Austria, registration (Pre-Travel Clearance) is no longer required from most EU countries. After July 22, this is expected to be eliminated in its entirety.
  • For a carefree return to your home country, please inform yourself about the current regulations before departure.

What the 3G rule means:

Tested
Convalescent
Vaccinated
Tested

The following officially recognized negative test results (for the specified time period) must be presented at check-in:

  • Negative PCR test (valid for 72 hours)
  • Negative antigen test from test lane, pharmacy, etc. (valid for 48 hours)
  • Antigen tests for self-testing (digital with QR code), which are recorded in an official data processing system (valid for 24 hours)
  • Self-testing on site also allows access. However, this test is valid only for this one visit and only in the hotel.
  • For children 12 years and older, school tests also count as an entry test.
  • Children under 12 years of age do not require an entry test.
Convalescent

Evidence of recovery includes, for example: a certificate of segregation or antibody test, etc.

  • A certificate of segregation for a person who has been confirmed to be infected with SARS-CoV-2 in the six months prior to the scheduled testing.
  • Medical confirmation of a molecularly confirmed infection that has occurred in the last six months and is currently expired.
  • Proof of neutralizing antibodies (antibody test), which must not be older than three months
Vaccinated

You can prove your vaccination to us by means of vaccination certificate, vaccination card or printout.

  • Proof of vaccination - first vaccination counts as proof from day 22 and then counts as proof for three months from vaccination for admissions or nine months if you already had COVID-19 21 days before first vaccination.
  • Second vaccination is valid as proof for nine months from initial vaccination.
  • For vaccinations that provide for only one vaccination, this is considered proof from day 22 and then for nine months from vaccination as proof for admissions.

On-site testing capabilities:

During your stay, the following test facilities are at your disposal for free (registration required in each case - guests from other countries please provide the address of the Hotel Schröckerhof):

    • congress Schladming
    • Apotheke Planai West
    • Edelweiß Apotheke, Schladming

The free tests and supervised self-tests are valid for 48 hours at a time. You can find more information about the local test roads on the website of the Schladming-Dachstein Holiday Region.

Current COVID-security and hygiene measures (valid from July 1st)

Measures in the Hotel Schröckerhof

  • The minimum distance is omitted, as is the wearing of a mask - the prerequisite is the "3G".
  • Regular hand washing and disinfecting for your and our health. Dispensers for hand disinfection are available at the reception, restaurant and sauna area as well as in your room.
  • We ask you to disinfect your hands before and after going to the buffet. Disposable gloves are available at the buffet
  • In our dining room, you will be assigned a fixed table for the duration of your stay.
  • Our employees are of course tested, recovered or vaccinated.
  • Cleanness and hygiene in our house are not only since Corona times in highest priority. The rooms are - as always - thoroughly cleaned and ventilated. If this causes your check-in to be slightly delayed, we ask for your understanding. Our chambermaids also disinfect all door handles, handrails, light switches, etc. several times a day.
  • Our wellness area is open. Disinfectant is available in sufficient quantity.
  • We ask you to keep your key with you during your stay or to put it in/out the respective key compartment yourself. After each departure we will disinfect the keys.

Measures for recreational facilities and mountain railroads

The measures in force for the use of the recreational facilities of the vacation region and the mountain railroads summarized.

Measures in Austria

Austria-wide measures for your vacation can be found by clicking on the link!

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