Enjoy glorious holidays!
COVID-19: Cancellation and measures
Despite Corona, we will do everything to ensure that your stay with us in our ★★★★ Hotel Schröckerhof will be remembered in the best possible way. Feel comfortable and safe: This is the top priority for us and our guests. In general, we kindly ask you to arrive only in good health and with your own responsibility to contribute a large part to your and our safety!
Worry free booking - our cancellation conditions incl. summer 2023:
To give you
more security in your vacation planning due to the corona situation, we have
relaxed our cancellation conditions for winter season 2022/2023 as well as for summer season 2023:
The following relaxed conditions apply:
- up to 14 days before arrival a rebooking / cancellation free of charge is possible
- for cancellation 13 - 7 days before arrival we charge 70% and
- in case of cancellation from 6 days before arrival and in case of no-show 90% of the total price will be charged
So, you can already book your planned vacation without worries.
Our Tip: Travel Cancellation Insurance:
Especially in times like these,
we recommend to take out a travel cancellation insurance. The „Europäische
Reiseversicherung“ offers a cancellation cover despite pandemic status also in
case of COVID-19 illness: "Hotelstorno-Plus"
General terms and conditions: In all other respects, the Austrian hotel contract conditions are deemed to have been agreed.
Travel regulations:
Current entry regulations for Austria can be found here. Entry into Austria is currently possible without restrictions. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above.
The obligation to wear masks has been abolished in almost all areas in Austria. Wearing an FFP2 mask is still necessary in the following areas:
- health services / doctors
- hospitals
- retirement home / nursery homes
In some federal states, wearing FFP2 masks is also required when using public transport, but not here with us in Styria!
Measures in Austria
All current measures in the federal state of Styria can be found here
Measures for recreational facilities and mountain railroads
The measures in force for the use of the recreational facilities of the vacation region and the mountain railroads summarized.
Current COVID-security and hygiene measures in the hotel
- The minimum distance is dropped, an FFP2 mask is recommended to be worn in all indoor areas.
- Regular hand washing and disinfecting for your and our
health. Dispensers for hand disinfection are available at the reception,
restaurant and sauna area as well as in your room.
- We ask you to disinfect your hands before and after going to the buffet. Disposable gloves are available at the buffet
- In our dining room, you will be assigned a fixed table for the duration of your stay.
- Our employees are of course tested, recovered or vaccinated.
- Cleanness and hygiene in our house are not only since Corona times in highest priority. The rooms are - as always - thoroughly cleaned and ventilated. If this causes your check-in to be slightly delayed, we ask for your understanding. Our chambermaids also disinfect all door handles, handrails, light switches, etc. several times a day.
- Our wellness area is open. Disinfectant is available in
sufficient quantity.
- We ask you to keep your key with you during your stay or to put it in/out the respective key compartment yourself. After each departure we will disinfect the keys.
- please inform yourself about the current regulations in your country of origin before your return journey.
- return journey to Germany: our German guests can find the latest information here
Current information on skiing in winter 2022/2023:
Skiing is an outdoor sport and it
has been proved that it is very beneficial for your health. You are in the
fresh mountain air, replenish your vitamin D intake and keep moving. In any
case, Ski amadé and the cable car companies will enforce all necessary measures
to ensure that you can experience our 4 ski mountains with the best possible
safety. From a current perspective, there is nothing to prevent largely
unrestricted ski operation.
See the measures in
detail