Enjoy glorious holidays!
COVID-19: Cancellation and measures
Despite Corona, we will do everything to ensure that your stay with us in our ★★★★ Hotel Schröckerhof will be remembered in the best possible way. Feel comfortable and safe: This is the top priority for us and our guests. In general, we kindly ask you to arrive only in good health and with your own responsibility to contribute a large part to your and our safety!
First things first: The concrete opening steps and safety regulations pertaining to tourism have been compiled for you at www.sichere-gastfreundschaft.at.
Worry free booking - our cancellation conditions (summer 2022 included) :
To give you more security in your vacation planning due to the corona situation, we have relaxed our cancellation conditions for summer season 2021, winter season 2021/2022 as well as summer season 2022:
- under 14 days before your arrival a rebooking / cancellation ist possible free of charge, if your stay has to be cancelled in connection with COVID-19 (e.g. due to official closures, travel warnings, travel restrictions, travel from a risk area, border closures, exit bans, positive corona test, ...), of course no cancellation fees will be charged. Your deposit will be refunded or sent to you as a voucher for another stay.
In case of cancellation for other reasons, the following relaxed conditions apply:
- up to 14 days before arrival a rebooking / cancellation free of charge is possible
- for cancellation 13 - 7 days before arrival we charge 70% and
- in case of cancellation from 6 days before arrival and in case of no-show 90% of the total price will be charged
So, you can already book your planned vacation without worries.
Our Tip: Travel Cancellation Insurance:
Especially in times like these,
we recommend to take out a travel cancellation insurance. The „Europäische
Reiseversicherung“ offers a cancellation cover despite pandemic status also in
case of COVID-19 illness: "Hotelstorno-Plus"
More information
General terms and conditions: In all other respects, the
Austrian hotel contract conditions are deemed to have been agreed. Read more
Travel regulations:
- current entry regulations for Austria can be found here
- in order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en
Check-in in Austria currently applies the guest registration on site and the 3G rule: tested, convalescent or vaccinated. Valid proofs for this are:
- negative PCR test
- negative antigen test from a testing center, pharmacy, etc.
- antigen self-tests (digital), recorded in an official database
- for children, a school test is also valid as an admission test
- no test requirement for take-away or delivery
- proofs of vaccination include vaccination pass, vaccination card digital or analog (printout)
- recovery: official clearance document, antibody test, etc.
Details on the evidence can be found here.
On-site testing capabilities:
After the validity period of the test has expired, a new test is required. You can find more information about the local test roads on the website of the Schladming-Dachstein Holiday Region. Registration required in each case - guests from other countries please provide the address of the Hotel Schröckerhof.
Measures in Austria
All current measures in the federal state of Styria can be found here
Measures for recreational facilities and mountain railroads
The measures in force for the use of the recreational facilities of the vacation region and the mountain railroads summarized.
Current COVID-security and hygiene measures in the hotel
- The minimum distance is omitted, as is the wearing of a mask - the prerequisite is the "3G".
- Regular hand washing and disinfecting for your and our
health. Dispensers for hand disinfection are available at the reception,
restaurant and sauna area as well as in your room.
- We ask you to disinfect your hands before and after going to the buffet. Disposable gloves are available at the buffet
- In our dining room, you will be assigned a fixed table for the duration of your stay.
- Our employees are of course tested, recovered or vaccinated.
- Cleanness and hygiene in our house are not only since Corona times in highest priority. The rooms are - as always - thoroughly cleaned and ventilated. If this causes your check-in to be slightly delayed, we ask for your understanding. Our chambermaids also disinfect all door handles, handrails, light switches, etc. several times a day.
- Our wellness area is open. Disinfectant is available in
sufficient quantity.
- We ask you to keep your key with you during your stay or to put it in/out the respective key compartment yourself. After each departure we will disinfect the keys.
- please inform yourself about the current regulations in your country of origin before your return journey
- return journey to Germany: our German guests can find the latest information here
- return to Switzerland: for our Swiss guests, there is information here
- you can find more information about the local test roads on the website of the Schladming-Dachstein Holiday Region