Enjoy glorious holidays!
COVID-19: Cancellation and measures
Despite Corona, we will do everything to ensure that your stay with us in our ★★★★ Hotel Schröckerhof will be remembered in the best possible way. Feel comfortable and safe: This is the top priority for us and our guests. In general, we kindly ask you to arrive only in good health and with your own responsibility to contribute a large part to your and our safety!
- The concrete opening steps and safety regulations pertaining to tourism have been compiled for you at www.sichere-gastfreundschaft.at.
- Since 05.03.2022, proof (vaccinated, recovered, tested) is no longer required.
- Since 16.04.2022 to 08.07.2022, a FFP2 mask is recommended to be worn in all indoor spaces.
- If you are unsure about any of the specifications, please do not hesitate: call or email us.
- The information on our website is updated continuously (as of 16.05.2022).
Worry free booking - our cancellation conditions for summer 2022:
To give you
more security in your vacation planning due to the corona situation, we have
relaxed our cancellation conditions for summer season 2022:
When cancelling under 14 days before your arrival, a rebooking / cancellation is possible free of charge, if your stay has to be cancelled in connection with COVID-19 (your deposit will be refunded or sent to you as a voucher for another stay):
- our hotel has been shut down by the authorities or the village has been cordoned off
- the borders to Austria are closed and entry for holiday purposes is not permitted
- at the time your vacation is due to begin, either you or someone living in your household has tested positive for the corona virus (requires official attestation from your doctor, no more than 48 hours old), or an officially mandated quarantine period has not expired by the time you are scheduled to arrive here.
In case of cancellation for other reasons, the following relaxed conditions apply:
- up to 14 days before arrival a rebooking / cancellation free of charge is possible
- for cancellation 13 - 7 days before arrival we charge 70% and
- in case of cancellation from 6 days before arrival and in case of no-show 90% of the total price will be charged
So, you can already book your planned vacation without worries.
Our Tip: Travel Cancellation Insurance:
Especially in times like these,
we recommend to take out a travel cancellation insurance. The „Europäische
Reiseversicherung“ offers a cancellation cover despite pandemic status also in
case of COVID-19 illness: "Hotelstorno-Plus"
General terms and conditions: In all other respects, the Austrian hotel contract conditions are deemed to have been agreed.
Travel regulations:
- current entry regulations for Austria can be found here
- in order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en
- entry: since 16.05.2022, no proof is required for entry into Austria. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above
- check-in in Austria currently applies the guest registration on site.
- since 05.03.2022, proof is no longer required and the curfew for restaurants and hotels will be lifted
- since 16.04.2022 until 08.07.2022 a FFP2 mask is RECOMMENDED in all indoor areas. In supermarkets, pharmacies, drugstores, gas stations, banks, tobacconists, doctors' offices and in public transport including closed train stations and cabs, however, the FFP2 mask obligation still applies. Tour buses, excursion boats, cable cars and rack railroads are NOT defined as public transport.
Measures in Austria
All current measures in the federal state of Styria can be found here
Measures for recreational facilities and mountain railroads
The measures in force for the use of the recreational facilities of the vacation region and the mountain railroads summarized.
Current COVID-security and hygiene measures in the hotel
- The minimum distance is dropped, an FFP2 mask is recommended to be worn in all indoor areas.
- Regular hand washing and disinfecting for your and our
health. Dispensers for hand disinfection are available at the reception,
restaurant and sauna area as well as in your room.
- We ask you to disinfect your hands before and after going to the buffet. Disposable gloves are available at the buffet
- In our dining room, you will be assigned a fixed table for the duration of your stay.
- Our employees are of course tested, recovered or vaccinated.
- Cleanness and hygiene in our house are not only since Corona times in highest priority. The rooms are - as always - thoroughly cleaned and ventilated. If this causes your check-in to be slightly delayed, we ask for your understanding. Our chambermaids also disinfect all door handles, handrails, light switches, etc. several times a day.
- Our wellness area is open. Disinfectant is available in
sufficient quantity.
- We ask you to keep your key with you during your stay or to put it in/out the respective key compartment yourself. After each departure we will disinfect the keys.
- please inform yourself about the current regulations in your country of origin before your return journey.
- return journey to Germany: our German guests can find the latest information here